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Express Lock & Key Unlocks 367% More Leads

How precision performance marketing drove a flood of high-value enquiries for Express Lock & Key, cutting average cost-per-job and keeping technicians busy around the clock.

Express Lock & Key
qualified enquiries in the first 9 months
0 +
average cost per lead
£ 0
increase in completed auto-locksmith jobs
0 %

What We Did?

The Project

Express Lock & Key is a mobile auto-locksmith service specialising in lost keys, key programming, and emergency vehicle entry across Greater Manchester.

What We Did?

The Project

Express Lock & Key is a mobile auto-locksmith service specialising in lost keys, key programming, and emergency vehicle entry across Greater Manchester.

The Challenge

  • Highly competitive keywords (cost > £20 per click) made Google Ads feel “too expensive.”

  • Existing site forced callers to navigate generic pages – conversion rate sat at just 5%.

  • Peak-time calls went unanswered, wasting precious ad spend.

The Solution

Conversion-Focused Landing Pages

  • Built city-specific pages for “car key replacement,” “locked out,” and “spare keys,” featuring click-to-call buttons, live pricing bands, and trust badges.
  • Added instant WhatsApp chat to capture after-hours prospects.

Hyper-Local PPC Campaigns

  • Geo-fenced ad groups down to 10 km radiuses around motorway exits and retail parks – areas with the highest lock-out incidents.
  • Implemented call-only ads for mobile searches, slashing steps between search and service.

Smart Bid & Budget Optimisation

  • Hour-of-day bid modifiers prioritised evening rush hours when lock-outs spike.
  • Negative-keyword pruning removed “DIY key programming,” “salary,” and other non-buyer terms.

Call-Handling & Automation

  • Integrated call-tracking software with a 24/7 dispatch line; missed calls trigger an instant SMS callback offer.
  • CRM tags each lead by vehicle make, enabling remarketing offers for spare-key upsells.

The Results

The data-driven PPC strategy produced an immediate and sustained improvement in lead quality and volume:

MetricBeforeAfter
Monthly Paid-Search Leads45210 (+367%)
Lead-to-Job Conversion Rate42%61%
Avg. Cost per Lead£40.60£24.80
Revenue from PPC JobsBaseline3.1× increase

We used to wonder if ads were worth it. Now we’re fielding more calls than vans - nice problem to have.

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